Privacy Policy
Effective date: 2 August 2026 | Version: v1.3
This Privacy Policy explains how the EduWorkAI platform (hereinafter "we", "the platform") collects, stores and uses users’ personal data. It is drawn up in accordance with the Law of the Republic of Uzbekistan "On Personal Data" (2 July 2019, No. ZRU-547).
1. Data we collect
1.1 Data you provide directly
- Phone number — for registration and SMS-OTP authentication
- Name — to display in your profile
- Professional details — during onboarding (field, experience, goal)
- CV and documents — optional upload for the job search feature
- PDF files — study materials uploaded for the AI chat (answers are grounded in exactly that source)
- Payment details — processed through payment providers; we do not store full card numbers
1.2 Data collected automatically
- Learning activity — lessons taken, exam results, progress
- Platform usage — session time, pages visited, features used
- Device information — browser type, operating system, screen size
- IP address — for security and fraud protection
- Error and diagnostic data — to improve platform quality
2. Purposes of data use
- Providing services: courses, AI chat, exams, certificates, job search
- Personalised learning recommendations and career guidance
- Securing your account (SMS-OTP, session management)
- Improving the platform and developing new features
- Processing subscriptions and payments
- Sending important service notifications
- Meeting legal obligations
3. Third-party services
Our platform uses the following external services:
| Service | Purpose | Data transferred |
|---|---|---|
| Eskiz.uz | Sending SMS-OTP | Phone number |
| Anthropic (Claude API) | AI chat and analysis | Messages you write and documents you upload |
| Paddle | Payment (subscription checkout) | Payment amount, transaction ID, email |
| Payme | Payment | Payment amount, transaction ID |
These providers have their own privacy policies. Your data is never sold to third parties or shared for advertising purposes.
4. Data storage and security
- All data is stored encrypted (TLS 1.2/1.3)
- Passwords are protected with the Argon2id algorithm
- Certificate keys are stored using Ed25519 asymmetric cryptography
- Servers are located in Uzbekistan; we also serve global users and strive to follow the relevant international standards (including GDPR principles)
- All API requests are authenticated (JWT, 15-minute TTL)
- Every request is written to the audit log
5. Data retention periods
- Active account: retained for as long as the account exists
- Account deletion: personal data is deleted or anonymised within 30 days
- Payment history: retained for 5 years under tax law
- Certificates: retained and verifiable permanently through the cryptographic signature (Ed25519) — no blockchain is used
- Audit logs: retained for 1 year for security purposes
6. Your rights
Under the legislation of the Republic of Uzbekistan you have the following rights:
- Right of access: request the data we hold about you
- Right to rectification: correct inaccurate data (on the Settings page)
- Right to erasure: delete your account and your data
- Right to portability: export your data in JSON format
- Right to object: object to certain kinds of processing
To exercise these rights, write to privacy@eduworkai.com. We respond within 30 days.
7. Cookies and localStorage
The platform stores JWT tokens in the browser’s localStorage for session management. No third-party tracking cookies are used.
8. Age information
We do not ask for separate age confirmation at registration — the platform is open to a general educational audience. Minors are advised to use the platform under the supervision of a parent or guardian, especially the job search and payment features. If the law of a particular region requires additional consent for a given age group, we introduce the corresponding process separately for users of that region.
9. Changes to this policy
If the policy changes, we will notify you by email (or SMS notification). Material changes are published at least 15 days before they take effect. Continuing to use the platform means you accept the new policy.
10. Contact
For privacy matters: privacy@eduworkai.com
You may also file a complaint with the Ministry for Development of Information Technologies and Communications of the Republic of Uzbekistan.